Payment & Security

Payment & Security

PORVELLISS™ · CHECKOUT INFORMATION

Payment & Security

This page explains how available payment methods, order totals, transaction authorization, and checkout security are handled when you place an order through porvelliss™.

SECURE CHECKOUT
Processed through Shopify and applicable payment providers
ORDER TOTAL
Your complete order total is displayed before payment
PAYMENT OPTIONS
Available payment methods appear during checkout
Payment Methods
The payment methods currently available for your purchase are displayed during checkout. Available options may depend on your location, currency, device, order details, and the payment services enabled when your order is placed.

Please select one of the available payment methods shown at checkout and follow the applicable instructions to complete your purchase.
Payment Authorization & Verification
Orders may be subject to transaction authorization, identity verification, or payment security review before they are accepted or fulfilled.

Your bank, card issuer, or payment provider may request additional verification, decline a transaction, or place a temporary authorization hold. These decisions are controlled by the applicable financial institution or payment provider.
Checkout Security
Checkout is processed through Shopify together with applicable payment providers using technical and organizational security measures designed to protect transaction information.

porvelliss™ does not store complete credit card numbers on its own servers. Payment information is handled by Shopify and authorized payment service providers involved in processing transactions.
Security reminder: porvelliss™ will never ask you to provide your complete credit card number, card security code, or online banking password through email.
Prices & Final Order Total
Before payment is submitted, checkout displays the applicable product prices, shipping charges, taxes where applicable, and your final order total.

Prices displayed on porvelliss™ are shown in U.S. dollars (USD) unless another currency is clearly displayed.

Please review your products, quantities, shipping information, discounts, and final total carefully before completing payment.
Financial-Institution Charges
Your bank, card issuer, or payment provider may separately impose foreign-exchange, international transaction, currency-conversion, or other financial-institution fees.

These charges are determined and collected by the applicable financial institution or payment provider and are not charged or controlled by porvelliss™.
Discount Codes & Promotions
Valid promotional or discount codes should generally be entered before checkout is completed. Please confirm that the applicable discount is reflected in your order total before submitting payment.

Promotions may be subject to expiration dates, product eligibility, minimum purchase requirements, usage limits, availability, or other conditions presented with the applicable offer.
Declined, Pending, or Duplicate Charges
If a payment is declined, please verify your billing information and contact your bank or payment provider if necessary.

A pending amount may be a temporary authorization rather than a completed charge.

If you believe you were charged more than once for the same order, please contact us with your order number and relevant transaction details. Do not send complete card or banking credentials by email.
Order Confirmation
After an order is successfully submitted, an order confirmation will normally be sent to the email address provided during checkout.

If you do not receive a confirmation email, please check your spam or junk folder and confirm that the email address entered at checkout was correct.

You may also contact our customer support team for assistance.
Payment Questions
If you believe a payment was charged incorrectly or you have a question about checkout, please email: service@porvelliss.com

Please include your order number where available, along with a clear description of the issue. For your security, do not include complete credit card numbers or banking information in your email.
Need help with a payment?
Contact porvelliss™ customer support. We aim to respond within 1–2 business days. Customer service is available daily from 8:00 AM – 10:00 PM.
Email Customer Support
COMPANY DETAILS
Business Information
porvelliss™
BRAND NAME
porvelliss™
COMPANY REGISTRATION NUMBER
91330102MAEGH96619
COMPANY NAME
Hangzhou Siyi Health Technology Co., Ltd.
BUSINESS TYPE
Limited Liability Company (Wholly Owned by an Individual)
REPRESENTATIVE
Siru Jin
REGISTERED ADDRESS
Room 1212, Building 3, Xincheng Times Square, Shangcheng District, Hangzhou, Zhejiang, China
CUSTOMER SERVICE PHONE
+86 134 3756 4327
CUSTOMER SERVICE EMAIL
service@porvelliss.com
CUSTOMER SERVICE HOURS
8:00 AM – 10:00 PM Daily